Tag Archives: social networks

Improve Your Product Through (Negative) Feedback

By Jason Thompson | Published: January 28, 2010
In grad school, I took a class on the management style of Machiavelli’s The Prince vs. the management style of Lao Tzu’s Tao Te Ching.  I had always been drawn to Eastern philosophies and the words of the Tao spoke my language.  I was hooked. Over the past couple of days, I have had numerous [...]
Posted in Tao of J | Also tagged , , | 3 Comments

How Twitter Saved Qwest a Customer

By Jason Thompson | Published: January 20, 2010
For 3 days, I was unable to access my FTP server on GoDaddy and I was starting to panic.  I begrudgingly reached for the phone and dialed their support number (a toll number at that). After a 15 minute wait and a 45 minute phone call, it was determined that the problem either was on [...]
Posted in Tao of J, Web Analytics | Also tagged , , , | 6 Comments

Don’t Be a Corporate Douche Bag on Twitter

By Jason Thompson | Published: July 15, 2009
Ever since Shaq And Ashton made Twitter a household name, it seems like every celebrity and business entity out there is trying to cash in on the popularity of this social networking tool. I can hear the boardroom conversations now, “shit, we just got WordPress installed because they told us we needed a blog, now [...]
Posted in Web Analytics | Also tagged , , , , | 1 Comment

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