Optimization & The Beginner’s Mind

As we advance in our careers, regardless of our chosen profession, our thoughts and ideas become more ridged. The more I learn about testing & optimization, there fewer possibilities there are in my mind. I was reminded of this today when the kids came bursting through my office door, grinning from ear to ear, “dad…..dad”, they said as they tried to catch their breath, “one of the houses down the street is for sale and we want to buy it and turn it into a club house.”

I smiled and almost blurted out “do you have any idea how expensive it is to buy a house?” but I caught myself as Suzuki’s words began to echo in my head “In the beginner’s mind there are many possibilities, in the expert’s mind there are few.

They pulled a spiral bound notebook out of a backpack and began to flip through the pages. The notebook was full of plans for how each room in the house would be utilized, who would be welcome in the club house, and general club house rules. In the back of the book was a page devoted to revenue generation. “Sell bottled water to sweaty construction workers”, “Mow neighbor’s lawns”, and “buy stuff at yard sales to resell.”

In children’s minds there are many possibilities, they haven’t had the years of experience that has taught them to narrow their view of the world. My experience is not absolute, I’m not sure I know anyone’s whose is, therefore there will always be possibilities that my experience can not account for. Yet the more I learn, the fewer the possible ways there are to optimize a site. Experience tells me that X, Y, and Z are the best alternatives to test.

Next time you sit down to your next analysis or you are designing your next round of optimization tests, throw out your preconceived notions and view the world as a child would view it, there may just be a brilliant gem hiding in your beginner’s mind.


Jason Thompson

Jason is the Sr. Director of Community Solutions at Keystone Solutions. If you are interested in partnering with Jason at Keystone, in need of analytics & optimization consulting, or looking for employment/internship possibilities, please feel free to email ‘jason [at] keystonesolutions [dot] com’

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2 Comments

  1. Posted May 24, 2010 at 10:42 am | Permalink

    Love it.

    No matter what our level we are all HiPPO’s and products of our knowledge and biases. If we recognize that actively try to move beyond “best practices” and “I have done this a thousand times, listen to me” then I think the web will be a much better place.

    Sometimes though you just want to kill things. It is unconscionable that all pages on the Bud Light Lime website are images (the entire page!). No A/B test required, just kill that and move to 2010. : )

    -Avinash.

    PS: Given the effort, and thought, your kids put in they do deserve a club house! Ok that or a very nice cardboard fort in the backyard!

    • Posted May 25, 2010 at 10:46 am | Permalink

      WOW!!! that is a lot of green too but you are right, I get what you are saying.

      I shared your feedback with the kids, they are now huge Avinash fans :)

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