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	<title>Comments on: How Twitter Saved Qwest a Customer</title>
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	<link>http://emptymind.org/how-twitter-saved-qwest-a-customer/</link>
	<description>Jason Thompson Web Analytics</description>
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		<title>By: Mark</title>
		<link>http://emptymind.org/how-twitter-saved-qwest-a-customer/comment-page-1/#comment-1189</link>
		<dc:creator>Mark</dc:creator>
		<pubDate>Mon, 12 Apr 2010 08:28:56 +0000</pubDate>
		<guid isPermaLink="false">http://emptymind.org/?p=714#comment-1189</guid>
		<description>Interesting. I&#039;ve been fighting incompetent buffoons at Qwest since January. I go round and round with them, then I get another rep, then another, then another. I&#039;ve called, emailed, Twittered, Facebook, to no avail. They&#039;re all dumber than a pallet of bricks. On top of all that they overcharge, double bill, lie about services, and jack me around for no reason. I finally had it and went with another ISP that is faster AND cheaper. Only problem now is Qwest is holding my Verizon wireless due to &quot;unpaid&quot; bill which is crap. And I can&#039;t get through to any of the brain dead morons there, nor at Verizon.</description>
		<content:encoded><![CDATA[<p>Interesting. I&#8217;ve been fighting incompetent buffoons at Qwest since January. I go round and round with them, then I get another rep, then another, then another. I&#8217;ve called, emailed, Twittered, Facebook, to no avail. They&#8217;re all dumber than a pallet of bricks. On top of all that they overcharge, double bill, lie about services, and jack me around for no reason. I finally had it and went with another ISP that is faster AND cheaper. Only problem now is Qwest is holding my Verizon wireless due to &#8220;unpaid&#8221; bill which is crap. And I can&#8217;t get through to any of the brain dead morons there, nor at Verizon.</p>
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		<title>By: uberVU - social comments</title>
		<link>http://emptymind.org/how-twitter-saved-qwest-a-customer/comment-page-1/#comment-937</link>
		<dc:creator>uberVU - social comments</dc:creator>
		<pubDate>Wed, 03 Feb 2010 15:55:02 +0000</pubDate>
		<guid isPermaLink="false">http://emptymind.org/?p=714#comment-937</guid>
		<description>&lt;strong&gt;Social comments and analytics for this post...&lt;/strong&gt;

This post was mentioned on Twitter by usujason: How Qwest&#039;s use of Twitter (@TalkToQwest) saved them a customer. http://tinyurl.com/yb564md As @OmnitureCare would say &quot;Twitter support FTW&quot;...</description>
		<content:encoded><![CDATA[<p><strong>Social comments and analytics for this post&#8230;</strong></p>
<p>This post was mentioned on Twitter by usujason: How Qwest&#8217;s use of Twitter (@TalkToQwest) saved them a customer. <a href="http://tinyurl.com/yb564md" rel="nofollow">http://tinyurl.com/yb564md</a> As @OmnitureCare would say &#8220;Twitter support FTW&#8221;&#8230;</p>
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	<item>
		<title>By: Sounders Insider &#8211; » MLS calendar begins long run to Nov. 21 The &#8230; &#124; Seattle Sounders MLS Announcer</title>
		<link>http://emptymind.org/how-twitter-saved-qwest-a-customer/comment-page-1/#comment-878</link>
		<dc:creator>Sounders Insider &#8211; » MLS calendar begins long run to Nov. 21 The &#8230; &#124; Seattle Sounders MLS Announcer</dc:creator>
		<pubDate>Sat, 23 Jan 2010 00:49:02 +0000</pubDate>
		<guid isPermaLink="false">http://emptymind.org/?p=714#comment-878</guid>
		<description>[...] How Twitter Saved Qwest a Customer [...]</description>
		<content:encoded><![CDATA[<p>[...] How Twitter Saved Qwest a Customer [...]</p>
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		<title>By: Sam</title>
		<link>http://emptymind.org/how-twitter-saved-qwest-a-customer/comment-page-1/#comment-876</link>
		<dc:creator>Sam</dc:creator>
		<pubDate>Thu, 21 Jan 2010 18:31:41 +0000</pubDate>
		<guid isPermaLink="false">http://emptymind.org/?p=714#comment-876</guid>
		<description>what you have here is simply this

really bad customer service

what you did was find the backdoor

no customer should have to go in the backdoor</description>
		<content:encoded><![CDATA[<p>what you have here is simply this</p>
<p>really bad customer service</p>
<p>what you did was find the backdoor</p>
<p>no customer should have to go in the backdoor</p>
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	<item>
		<title>By: Tweets that mention How Twitter Saved Qwest a Customer -- Topsy.com</title>
		<link>http://emptymind.org/how-twitter-saved-qwest-a-customer/comment-page-1/#comment-871</link>
		<dc:creator>Tweets that mention How Twitter Saved Qwest a Customer -- Topsy.com</dc:creator>
		<pubDate>Thu, 21 Jan 2010 17:14:24 +0000</pubDate>
		<guid isPermaLink="false">http://emptymind.org/?p=714#comment-871</guid>
		<description>[...] This post was mentioned on Twitter by usujason and mdmolzen, Sharla. Sharla said: RT @usujason: How Qwest&#039;s use of Twitter (@TalkToQwest) saved them a customer. http://tinyurl.com/yb564md As @OmnitureCare would say &quot;Tw ... [...]</description>
		<content:encoded><![CDATA[<p>[...] This post was mentioned on Twitter by usujason and mdmolzen, Sharla. Sharla said: RT @usujason: How Qwest&#39;s use of Twitter (@TalkToQwest) saved them a customer. <a href="http://tinyurl.com/yb564md" rel="nofollow">http://tinyurl.com/yb564md</a> As @OmnitureCare would say &quot;Tw &#8230; [...]</p>
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		<title>By: Michael Sanders</title>
		<link>http://emptymind.org/how-twitter-saved-qwest-a-customer/comment-page-1/#comment-869</link>
		<dc:creator>Michael Sanders</dc:creator>
		<pubDate>Wed, 20 Jan 2010 21:14:39 +0000</pubDate>
		<guid isPermaLink="false">http://emptymind.org/?p=714#comment-869</guid>
		<description>Hard to measure indeed.</description>
		<content:encoded><![CDATA[<p>Hard to measure indeed.</p>
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