Rudi, absolutely. I have learned a lot from reading your blog. It’s helped me realize I need to branch out. Keep up the great work and keep cranking out awesome applications.

I could not agree more. That’s part of the reason I’ve been working with the Yahoo plugin and other tools. I do not want to get so entrenched in one tool that it becomes all I know how to do!

-Rudi

I grew up in the traditional DSS/BI world and I have come to believe this quest for “single source of truth” comes from there.

The difference is that the questions we ask of our ERP / CRM etc systems are a lot more finite (even as they are supremely important, perhaps even more than WA). We, on the web, have to answer a lot more complicated questions every day as the same site does order fulfillment, tech support, social “whatever” : ), be the drive by mall, convince job applicants, sell someone else’s product etc etc etc.

Then we need the approach you have so wonderfully covered in this post: How can I best answer the question on the table?

It is hard to do, at least for me, but it is well worth it.

Avinash.